Contact us
Chianti Wineries Tour is an independent travel guide. Email us about page content, corrections, broken links, or website questions. We can help with information on this site, but we do not run Chianti Wineries, and booking support belongs with the provider you booked.
Last updated · 2026
You can reach our website team at info@chiantiwineriestour.com. We read messages about this site, not booking operations.
How to reach us
Email is the only contact route we provide here. Use it for questions about page content, guide structure, links, or a possible correction.
- Website content: tell us which page or section you mean.
- Corrections: note the fact that looks wrong and why.
- Accessibility or technical issues: include your device and browser.
- Editorial enquiries: keep it brief and specific.
What we can help with
We can review problems on the site and update pages when needed. Helpful topics include outdated details, broken links, confusing wording, and general feedback on how the guide reads.
- Wrong or outdated page information
- Broken links or missing buttons
- Accessibility issues on mobile or desktop
- Questions about our guides or editorial choices
- Affiliate-link questions
- Partnership and editorial enquiries
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use your booking confirmation email, provider account, app, or voucher for those actions.
We cannot change ticket dates, reissue tickets, or change names on tickets. The booking platform or attraction operator must do that.
We cannot confirm entry, control availability, or contact an operator on your behalf. Please use the official support channel named in your booking details.
- Booking changes: the manage-booking link in your confirmation email or provider account
- Refunds and cancellations: the booking platform or operator that sold the booking
- Entry questions: the attraction or tour operator listed on your voucher
Already booked? Start here
If you booked through a third-party platform or the operator’s own site, use the confirmation email first. It usually has the fastest route to manage the booking, open the voucher, or contact support.
We do not have access to third-party booking records, and we cannot see payment details, seat assignments, or tour changes.
How this site makes money
Some outbound booking links on this site may be affiliate links. If you buy through one, we may earn a commission. That usually does not add extra cost to you.
Affiliate links do not make us the official seller, operator, or attraction website. They only help support this guide.
Before you email
Please include the page URL, the section or topic, and what looks wrong. A screenshot helps when the issue is visual.
If you are reporting a website problem, add your device and browser. If the issue is about a booking, send your message to the booking provider instead.
- Page URL
- Topic or section name
- What needs fixing
- Screenshot, if useful
- Device and browser for technical issues
What not to send us
Please do not email passwords, full card numbers, security codes, or unnecessary ID documents. We do not need those to fix a page.
For payment or booking issues, contact the actual provider through its official support channel.
How we handle corrections
When you report a wrong price, a closed entrance, or an out-of-date opening time, we check it against the best available source. If the report is right, we correct the page.
A factual correction does not need to be a complaint. If you spot an error, send it through.
Policy links
You can read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.
Getting in touch
Email info@chiantiwineriestour.com and include the page link plus a short note about what you need. If your message is about an existing booking, use the provider named in your confirmation email, voucher, or app.